About us

WHO WE ARE

Onyx Adjusting is a leading firm in the field of public adjusting. Whether you own a home, run a business, or work for a big company, you have our support. We have built a noteworthy reputation for effectively managing insurance claims in the British Columbia and Ontario regions.

We are a team of licensed insurance adjusters in Toronto and Vancouver with experts who have prior experience in insurance companies. We are familiar with the ins and outs of the insurance policies. We collaborate with accountants, lawyers and specialists to secure you the claim settlement that you deserve.

Onyx Adjusting emerged as a public adjusting company in Toronto that stands up for policyholders’ rights. We have since expanded to Vancouver but our goal remains teh same. Our mission is to hold insurance companies accountable for their commitments. We strive to make sure you will be satisfied with the insurance claim for the damage incurred.

HOW WE CAN HELP

What makes us proud is providing you with superior customer service. You will feel amazed at how we address your concerns even before you provide us with the full details. This showcases our knowledge of the claims process.

We strive to be the top home insurance adjusters in the Toronto, Ontario and Vancouver, British Columbia regions. Our aim is to get your insurance funds as quickly as possible. Our efforts are dedicated to providing you relief from the harassment or demands of insurance companies.

Connect with our specialized public insurance adjusters in Toronto or Vancouver for a swift initiation of your process. Simply give us a call.

OUR NETWORK IS YOUR NETWORK

Our dedicated network of professionals are here to assist and work on your behalf to provide you with the best possible settlement.

  • claim adjsuetr talking to client

    General Contractors who have years of experience working for insurance companies. By Using the same software that insurance companies use on a daily basis, it makes it easier for them to agree with us on specific items since it is comprehensive and clear to understand.

    Contractors

  • insurance adjuster talking to to manpower working with

    Our contents specialist work with you to make sure that every item is documented and properly priced before submission to the insurance company. Involving experts from multiple industries for accountability.

    Specialists

  • public adjuster doing calculations

    Accounting is crucial in many insurance claims. Our skilled accountants are adept at reviewing documents, calculating losses, and preparing claim reports.

    Accountants

  • insurance adjuster on call

    Our highly accomplished team of lawyers serves as the cornerstone of our firm. We take pride in our experienced attorneys who specialize in handling various insurance claims and have a proven track record of winning cases.

    Lawyers

  • adjusters discuusing

    We have an extensive team of qualified engineers who can strengthen your claim by providing assessments of the structural and environmental impact of the damage.

    Engineers

PRECAUTIONARY TIPS

Check below to see answers to some of the most frequently asked questions. Our adjusters are ready to answer any questions should you call in as well.

Why choose a public adjuster?
Besides the fact that they know how the claims process works, hiring a public adjuster consistently results in greater compensation and faster settlements.
How long do I have to file a claim?
It is best to file a claim as soon as possible. Most insurance policies contain a one year or two year limitation period. This can be found in the limitation clause of the policy.
How much does a public adjuster charge?
We charge a fee percentage of the total amount we collect for your claim. Fees vary based on the size of the claim and can range from 10 to 20 percent.
How long will it take to settle my claim?
Each claim is circumstantial and can vary depending on the type of loss and size of the claim. It could take as a little as a month or up to two years.
When can I hire a public adjuster?
A public adjuster can be hired anytime before a settlement is reached with the insurance company. The earlier the better.
Do I have to mitigate further damage after a loss?
Yes, policyholders are required to prevent damages from getting worse should they have the opportunity to.
Are there any upfront costs?
There are no upfront costs associated with our services. Any possible disbursements will be transparent and clear.
What if my house is not livable?
Typically, Homeowner policies provide coverage for additional living expenses (A.L.E.) which compensates you for comparable temporary housing while your home is not livable.
Does a public adjuster need to be licensed?
Yes, public adjusters need to be licensed by the Financial Services Regulatory Authority of Ontario in order to act on behalf of a policyholder.
Do I have to use the insurance company’s contractor?
No. The policyholder can choose to use any restoration company that they would like to conduct the repairs.
Does the insurance company adjuster work for me?
The short answer is No. That adjuster works for you insurance company. They get paid by your insurance company. It is their job to represent the insurance company and minimize payments.
My claim has been denied, is there anything I can do?
We can definitely review your claim to see why it has been denied and discuss it with your insurance carrier. We have successful overturned many denials in the past.

SERVICE AREAS

ONTARIO

  • Brampton
  • Barrie
  • Belleville
  • Hamilton
  • London
  • Peterborough
  • Mississauga
  • Toronto
  • Woodbridge

BRITISH COLUMBIA

  • Vancouver Metro Area
  • Sunshine Coast
  • Vancouver Island
  • Kelowna
  • Kamloops
  • Prince George
  • Vernon
  • Penticton
  • Fort St. John
  • Dawson Creek

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