Public Insurance Adjusters Vancouver

What we do for you

• Inspect and document all of the damage, including what is easy to miss: hidden water in walls, smoke in ductwork and damage to contents.
• Read your policy and explain, in plain language, what you are covered for.
• Prepare a detailed claim with estimates, photos and a contents inventory.
• Negotiate with your insurer and its adjuster until the claim is settled.
• Bring in engineers, forensic accountants and lawyers from our network when a claim needs them.

Claims we handle in Vancouver: water damage from burst pipes, failed water heaters and leaks from the unit above; fire and smoke damage; strata and condo claims, including disputes over where the strata policy ends and your unit policy begins; storm damage; and business property and business interruption losses.

Why Vancouver claims are different. Vancouver has a mix of older wood-frame houses, Vancouver Specials, heritage homes and high-rise strata buildings, and each brings its own claim problems. Old plumbing and wiring cause losses in older houses. In strata buildings, one leak can damage several units and lead to arguments over who pays. We know how these claims work in BC and how to present them so you are paid what your policy owes.

Common questions

What is a public adjuster?
A licensed insurance adjuster who works for the policyholder, not the insurance company. Your insurer’s adjuster works for the insurer.

How much does it cost?
The first consultation and inspection are free. We are paid a percentage of your settlement, so we are only paid when you are.

Is it too late to get help?
Not always. We help with new claims, stalled claims and claims where the offer seems too low. Deadlines apply in BC, so call us as soon as possible.

Do you work across Metro Vancouver?
Yes: Burnaby, Richmond, Surrey, North Vancouver and the rest of the Lower Mainland, plus all of BC and Alberta.

Call (604) 700 9950 for a free claim review. Onyx Adjusting Inc. is licensed in British Columbia, Alberta and Ontario.